We are committed to making the very best tools. At Cutting Edge we also know it’s not enough to make great tools—we need to carry through on our commitment to delivering the very best. If you ever have a problem of any kind, let us know. Simply Contact Us. We will do our utmost to provide you with unsurpassed customer service. We’ll do everything possible to make it right.
Our shears don’t wear out. If you have a problem with a pair of ours, we will replace them at no charge, period. That’s our promise.
Pipes and punties do wear out. We warranty ours against defects in materials and workmanship for one year from date of purchase.
Jack blades do wear out. We warranty ours against defects in materials and workmanship for three years from date of purchase.
Refunds and Returns
If for some reason you don’t like your purchase, we will gladly refund you within 30 days of the invoice date—unless your purchase was a pipe or punty that has been used. Customers are responsible for the cost of return shipping.
We are unable to make returns or refunds on Special Orders.
If an item eligible for return was purchased beyond the 30 days, we will provide a store credit for the amount of the original purchase, less shipping.
Don’t hesitate to ask! Contact Us.